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A Market Opportunities Analysis for a One-Stop Clinic
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One-stop clinics are an innovative approach to an integrated ambulatory care system using a value-based reimbursement system. This study assessed the local market opportunities of a one-stop clinic by investigating patient shopping behavior. Results indicate that the elderly and women are more likely to have one-stop visits. Primary care, imaging, and lab services were most frequently visited combination in one-stop visits. Age and gender were significantly associated with one-stop shopping behavior; self-pay patients were less likely to have one-stop visits, compared to Medicare patients. There are no significant differences between patients with commercial insurance, Medicaid, and Medicare. Missing appointments behavior is investigated as well. The results reveal that the elderly and women were more likely to miss an appointment; self-pay patients were nearly 28 times more likely to miss an appointment compared to Medicare patients. We conclude that there is a local market for a one-stop clinic.